Bergen County Camera
270 Westwood Ave
Westwood, NJ 07675
I am writing to let you know how much I appreciated your help and willingness to extend yourself in regard to my recent purchase of a digital camera. Having been used to the rushed, discourteous "service" at a large New York City photographic department store, I was immediately struck not only by how you and your co-workers thoughtfully and fully answered all my questions, but the care you took to make sure the product discussed would meet my specific needs. The idea of trading-in on consignment the camera I was intending to replace was suggested and agreed to, and, lo and behold, within a couple of weeks I received a better-than-expected size check. Finally, when after purchasing the camera, a problem developed, your offer to take the camera back and replace it with a new one, highlighted to me how much your store prioritizes customer satisfaction.
You have a very satisfied, long-term customer.