Hello Paul
. . . Your personal display of customer service was such a positive experience I have not stopped talking about it to friends and colleagues . . .
I would like to ask your opinion or guidance as to a couple of questions I have. First, I was wondering about photography lessons. Similar to golf lessons in that manner that I would prefer the one-to-one rather than take a photography 101 course. Second, would you prefer when I have questions/concerns that I visit the store or send email to you. Whichever you prefer is the route I will take.
Thank you once again for all your help.
Sincerely,
BW