I am writing to let you know how much I appreciated your help and willingness to extend yourself in regard to my recent purchase of a digital camera. Having been used to the rushed, discourteous "service" at a large New York City photographic department store, I was immediately struck not only by how you and your co-workers thoughtfully and fully answered all my questions, but the care you took to make sure the product discussed would meet my specific needs.
NB 1002