Store Policies
Jump to Return Policy, Shipping Policy, Errors and Omissions
Privacy Policy
Your Personal Information - Bergen County Camera's intent is to give you as much control over your personal information as possible. You can browse through our site without telling us who you are or disclosing personal information. However, when you request information or place an order, we may ask you for personal information.
Collection of Personal Information from Site Visitors - Bergen County Camera collects and / or tracks the home server domain names, IP address, type of client computer, and web browser for generation of site statistics. This information is not shared and is only relied on in aggregate to judge site performance and to aide in site tuning.
What Happens to your Personal Information - Bergen County Camera will not sell, give, release or rent your email or Postal Address, or release your information to any third party unless directed to do so by a court order. Your information is used to process your request - you are not added to receive unsolicited emails. Should you wish not to receive our Postal Mailings, just let us know and we'll gladly honor your request and remove your name from our marketing lists. You may still receive a mailing when marketing campaigns are sent to "Resident", "Current Occupant" through lists purchased and /or mailed from outside sources on our behalf.
Unsubscribes - Every email includes a quick link to Unsubscribe. Unsubscribes are processed within 7 days.
Ability to Correct Personal Data - Bergen County Camera will provide upon request a listing of personal information retained by us. We will only send this information to the email or postal address registered and associated with this personal information. You may request us to modify, change, correct or delete the information from your personal record.
Links to other Web Sites - Bergen County Camera's site contains links to other websites. Bergen County Camera is not responsible for the content of such websites.
Cookies - Bergen County Camera uses cookies for aggregated web statistics only.
Bergen County Camera reserves the right to change this Privacy Policy by posting an updated Policy to our site by notifying visitors to this change and providing a link to the new policy.
If you have any questions or comments please contact us at sales@bergencountycamera.com
Bergen County Camera Return Policy
At Bergen County Camera we want you to feel comfortable making your purchase decision.
Return & Exchange Period:
14 days for cameras, digital cameras, video cameras, and optics.
30 days for all other products
Bergen County Camera reserves the right to deny any return or exchange.
We are unable to accept returns for the following:
Items that show use. wear or damage
Software – exchanged only if defective
Special Orders
Sensitized goods (film & paper)
Non- rechargeable batteries – exchanged only if defective
Shipping Charges unless the error is ours
Telescopes
What’s needed to make your return:
Original sales receipt
Original credit card for credit card purchases
All boxes, packing material, cords, cables, caps, batteries as originally packaged with warranty cards blank and intact – items showing any sign of use will be subject to a restocking charge.
Restocking Charge:
A 15% fee may be assessed on returns not meeting the requirements above if accepted for return.
How we make Refunds:
Refunds are generally made by the original method of payment. The exception to this would be in the case of a check or cash purchase exceeding $100. In these cases the refund will be made by bank check mailed no later than 10 days after the return.
Defective Policy:
Defective products may be subject to manufacturer’s warranty. Defective merchandise accepted for return may be exchanged within a thirty (30) day period if all packaging, equipment and warranty cards are returned in factory fresh condition. WARRANTY CARDS MUST REMAIN BLANK AND INTACT and SOFTWARE UNOPENED otherwise the manufacturer’s warranty will apply. Defective policy does not cover damage of any kind, including but not limited to moisture, liquid damage, sand or impact. Manufacturers determination will prevail on all warranty items.
Please see a sales associate if you have any questions or concerns.
Shipping Policy
We offer a variety of shipping options for your convenience. Our standard shipper is UPS. Standard shipping is via UPS Ground delivery. We're happy to quote shipping charges for Next Morning, Next Afternoon, 2nd day, 3rd day or Standard Ground services from UPS, FEDEX or USPS. Depending on the shipments value, the following may apply - mandatory insurance, adult signature required, or direct signature only.
We do not offer C.O.D service.
Errors and Omissions
Although we make every effort to present accurate information and pricing, we are not responsible for typographical errors.
